• Application Deadline: Thu, 10 Apr 2025 00:00:00 GMT
• Position: Marketing and Customer Relations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• City Lekki




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Location: Must be Resident in Lekki, Lagos.

Role Summary

Responsible for Marketing and Customer Relations Management functions for HiiT Lekki Branch.

Key Accountabilities:

Marketing Functions:

• Support the planning and implementation ofMarketing strategies towards the actualization ofBranch’s Marketing and sales Goals/Objectives.


• Manage lead generation, prospects engagement and conversion process (sales) in line with S/N 1 above.


• Support digital marketing campaigns and social media engagement of the branch.

Customer Relations Management Functions:

• Manage CRM functions.


• Continuous improvement and implementation of best practices in the engagement of Prospects and Customers in order to sustain Brand reputation.


• Develop strategies to enhance nurturing of leads/conversion process and improve on Customers satisfaction.

Core Competencies & Skills

• Must be ICT and Social Media Savvy.


• Must possess Marketing/Sales Skills.


• At least intermediate skills in MS Word and Excel.


• Good written and verbal communication.


• Excellent work ethics and Integrity.


• Creativity and problem-solving Skills.

Experience and Qualifications

• Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.


• A minimum of 2-year proven experience in Marketing and Customer Relations Management in Small and Medium Industries.


• Proven experience as a call center agent in an organization is a plus.


• Generic understanding of the Nigerian ICT Education Sector.

Remuneration- Very attractive with Performance Bonus opportunity.

Age- Not older than 32years

Projected Resumption Date- Not later than April 2025.