Lead and manage all aspects of food and beverage operations including but not limited to kitchen, restaurants, bars, banquet, outdoor catering, room service pool operation, and other recreation activities.
Develop and implement strategic plans to maximize revenue, profitability, and guest satisfaction.
Create innovative menus that align with market trends, dietary preferences, and company standards.
Monitor and control food and beverage costs, inventory levels and control, and purchasing to ensure financial targets are met.
Maintain high standards of food and beverage quality, presentation, and service.
Train staff monthly, and motivate F&B staff, ensuring they deliver exceptional service and adhere to company policies.
Conduct performance evaluations, provide feedback, and implement corrective actions as necessary.
Ensure compliance with health, safety, and sanitation regulations, as well as liquor licensing laws.
Interact with guests to ensure satisfaction, address complaints, and resolve issues in a timely manner.
Work closely with other departments such as sales, marketing, and finance to achieve company goals and objectives.
Prepare annual budgets, forecasts, and reports to track financial performance and make informed decisions.
Coordinate and oversee special events, banquets, and conferences, ensuring flawless execution and guest satisfaction.
Develop and execute sales and marketing initiatives to drive revenue growth and attract new customers.
Collaborate with the marketing team to create promotional campaigns and special events.
Ensure a maximum of 35% on food cost and 25% on beverage cost
Ensure wastage control all the time.
Lead departmental briefing and debriefing section daily.
Qualifications
HND / BSc in Hotel Management
Diploma or/and Certificate in Food and Beverage category in the related field
Minimum of 2-3 years working experience as a Food and Beverage Manager
Proficiency in communication and math skills
Ability to work in a team and supervise the subordinates
Quick decision making skills
Guest oriented, outgoing and service minded
Proficiency in the use of micros and other application program.