Food & Beverage Manager at Mulligan Hotel

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 months ago

Additional Details

Job ID
121776
Job Views
60

Job Description






Responsibilities




  • Lead and manage all aspects of food and beverage operations including but not limited to kitchen, restaurants, bars, banquet, outdoor catering, room service pool operation, and other recreation activities.

  • Develop and implement strategic plans to maximize revenue, profitability, and guest satisfaction.

  • Create innovative menus that align with market trends, dietary preferences, and company standards.

  • Monitor and control food and beverage costs, inventory levels and control, and purchasing to ensure financial targets are met.

  • Maintain high standards of food and beverage quality, presentation, and service.

  • Train staff monthly, and motivate F&B staff, ensuring they deliver exceptional service and adhere to company policies.

  • Conduct performance evaluations, provide feedback, and implement corrective actions as necessary.

  • Ensure compliance with health, safety, and sanitation regulations, as well as liquor licensing laws.

  • Interact with guests to ensure satisfaction, address complaints, and resolve issues in a timely manner.

  • Work closely with other departments such as sales, marketing, and finance to achieve company goals and objectives.

  • Prepare annual budgets, forecasts, and reports to track financial performance and make informed decisions.

  • Coordinate and oversee special events, banquets, and conferences, ensuring flawless execution and guest satisfaction.

  • Develop and execute sales and marketing initiatives to drive revenue growth and attract new customers.

  • Collaborate with the marketing team to create promotional campaigns and special events.

  • Ensure a maximum of 35% on food cost and 25% on beverage cost

  • Ensure wastage control all the time.

  • Lead departmental briefing and debriefing section daily.



Qualifications




  • HND / BSc in Hotel Management

  • Diploma or/and Certificate in Food and Beverage category in the related field

  • Minimum of 2-3 years working experience as a Food and Beverage Manager

  • Proficiency in communication and math skills

  • Ability to work in a team and supervise the subordinates

  • Quick decision making skills

  • Guest oriented, outgoing and service minded

  • Proficiency in the use of micros and other application program.



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