Front Desk Officer at Smilesdotcom

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 months ago

Additional Details

Job ID
121854
Job Views
74

Job Description






Job Description:




  • We are looking for a friendly and organized Front Desk Officer to join our dental clinic.

  • The ideal candidate will be the first point of contact for our patients, ensuring they receive a warm welcome and efficient service.



Key Responsibilities:




  • Greet and assist patients with inquiries and appointments.

  • Manage phone calls, emails, and patient bookings.

  • Maintain patient records and update appointment schedules.

  • Process payments and issue receipts.

  • Ensure the reception area is clean and welcoming.

  • Assist with administrative tasks as needed.



Requirements:




  • Minimum of OND/HND/B.Sc. in any related field.

  • At least 1 year experience in a customer service or front desk role (experience in a medical/dental setting is a plus).

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office (Word, Excel, etc.).

  • Ability to multitask and stay organized under pressure.

  • Must be friendly, professional, and well-groomed.



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