• Application Deadline:
• Position: Call Center Agent (Hausa)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Job Responsibilities

• Providing introductory information to prospective and new customers


• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries


• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases


• Letting patrons know about additional products or services that might benefit them


• Determining the quickest, most effective ways to answer a client’s or customer’s questions


• Escalating queries and concerns, when necessary


• Troubleshooting common issues with products or services


• Working with a team ofCSRsand other departments to find appropriate solutions to problems.