Job Description
Job Description
- A Billing/Account Receivable Officer is responsible for recovering money owed by customers to the organization.
- The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organization in managing its cash-flow.
Job Duties and Responsibilities
Reporting to the Credit control supervisor, the Billing / Account Receivable Officer role will perform a wide range of duties and responsibilities. These may include, but are not limited to:
- Chasing up overdue payments via telephone and email and visits
- Invoicing
- Resolving customer Accounting queries and issues
- Setting credit limits
- Reconcile payments to customers’ accounts
- Solve problems regarding incorrect payments.
- Identifying clients that exceeded credit limits for disconnection.
- Highlighting problem customers to senior management
- WHT recovery and follow-up.
Requirements
- Candidates should possess a Bachelor's Degree with 3 years of relevant experience.
Skills and Attributes:
The more common skills and attributes that are most needed for this role may include:
- Understanding of the end-to-end Accounts Receivable process
- Strong communication skills, both written and verbal
- Ability to build relationships with internal and external stakeholders, including Management
- Excellent organizational and time management skills
- Ability to prioritize and multitask
- High level of accuracy and attention to detail
- Tenacity and ability to have difficult conversations
- Willingness to escalate debt issues
- Intermediate computer software skills, including Excel and Accounting packages.