Customer Service Officer at Prestigious Consulting Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
19 hours ago

Additional Details

Job ID
122391
Job Views
25

Job Description

  • Application Deadline:
  • Position: Customer Service Officer


  • Job Type Full Time


  • Qualification OND


  • Experience 1 - 2 years


  • Location Lagos



  • Job Field Customer Care 









Job Description




  • As a Customer Service Officer, you will be the first point of contact for our customers, providing timely and professional responses to their inquiries. 

  • You will also play a key role in resolving customer complaints and improving our overall customer satisfaction.



Responsibilities




  • Respond to customer inquiries

  • Resolve customer complaints

  • Provide product/service information

  • Process customer transactions

  • Maintain customer records



Requirements




  • OND qualification with 1 - 2 years of experience. 

  • Excellent communication skills

  • Problem-solving skills

  • Time management skills

  • Customer service software knowledge.



Benefits




  • Accommodation will be provided.



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