Job Description
Job Purpose
- To provide the production team with supervisory oversight, coordination and monitoring of work flow activities on the production floor
Core Responsibilities and Key Result Areas
Team Supervision
- Provide guidance to production staff in order to achieve and maintain high standards of Quality, Service and Cleanliness
- Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment
- Provide team with steps on how to improve quality or speed of production
- Encourage team effort and supportive attitudes between workers
Safety and Quality Assurance Management
- Ensure that Health & Safety and Food safety working practices are adhered to during production
- Conduct regular supervision of the production workspace and equipment to ensure the safety of the work environment
- Maintains quality service by establishing and enforcing organization standards
- Provide instruction to teams on the proper use of safety equipment and emergency procedures should they be necessary at any point during the production process
- Document and report production quality compromise or defects
Administrative Tasks and Reporting
- To support in the implementation of effective training and development of all production staff and management.
- To assist in planning and implementing management shift operations to ensure standard quality of production process
- Provide assistance in vendor relations management
- Conduct employee competency reviews and development plans for team members
- Manage absence and disciplinary issues within the production team
- Liaise with Central Kitchen Manager on all production related issues
- Keep track of stock and equipment inventories and produce reports
Key Performance Indicators
- Quality of Production output
- Number of production output defect
- Quality of employee turnover
- Turnaround time of production
- Number of product quality defects reported
- Quality of stock and inventory report
Knowledge Requirements
- Knowledge of professional standards i.e. occupational health and safety and customer requirements
- Good knowledge of project management
- Knowledge of the company and government regulations
- Knowledge of product specification
- Good knowledge of time management
Job Specifications
- A minimum of a university degree in Food Science, Food Technology or related field is required.
- Possession of any relevant professional qualification is essential
- A minimum of 2 years’ experience in a similar role is required
Decision Expectations
- Evaluate facts and unforeseen situations in order to make the best decisions
- Ensure products are manufactured according to standards, specifications and regulatory requirements