We are looking for a highly skilled Key Account Manager to manage and grow relationships with our high-value clients.
The ideal candidate will be responsible for ensuring customer satisfaction, driving revenue growth, and developing long-term strategic partnerships.
If you have strong business acumen, excellent relationship management skills, and experience in the telecommunications industry, we encourage you to apply.
Key Responsibilities
Develop and maintain strong relationships with key clients to ensure long-term business growth.
Identify client needs and provide tailored telecommunications solutions.
Act as the primary point of contact for key accounts, ensuring prompt issue resolution.
Develop account management strategies to increase customer retention and sales.
Collaborate with internal teams (sales, technical support, and operations) to deliver exceptional service.
Monitor market trends and competitor activities to identify new opportunities.
Negotiate contracts and close high-value deals.
Track and analyze key account performance metrics to drive improvements.
Requirements
Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
4 - 6 years of experience in key account management, preferably in the telecommunications industry.
Strong negotiation, presentation, and communication skills.
Proven track record in managing high-value accounts and driving revenue growth.
Ability to develop and implement strategic account plans.
Proficiency in CRM tools and Microsoft Office Suite.
Excellent problem-solving and analytical skills.
Benefits
Competitive salary and performance-based incentives.
Career growth and professional development opportunities.