• Application Deadline:
• Position: Field Support Engineer (Radio or Fiber)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Engineering / Technical 
  
  

Job Summary

• We are seeking a skilled and proactive Field Support Engineer to provide on-site technical support, installation, and maintenance services for our telecommunications infrastructure. 


• The ideal candidate will ensure consistent network performance, resolve field issues efficiently, and contribute to excellent service delivery across client locations in Lagos.

Responsibilities

• Install, configure, and maintain telecom equipment including routers, switches, antennas, and fiber optics.


• Respond to service calls and deliver hands-on technical support to clients.


• Conduct regular site inspections and preventive maintenance to ensure optimal network uptime.


• Troubleshoot and resolve connectivity or hardware issues efficiently.


• Liaise with the Network Operations Center (NOC) for escalations and network status updates.


• Maintain accurate documentation of field activities, service reports, and equipment status.


• Ensure safety and compliance with company protocols during all field operations.


• Support project rollouts and system upgrades as directed.


• Train end-users or junior field technicians when necessary.

Requirements

• Bachelor’s Degree or HND in Electrical / Electronic Engineering, Telecommunications, or related field.


• Minimum of 3 years  experience in field support within the telecoms industry.


• Proficiency with networking tools, diagnostic devices, and telecom systems.


• Solid understanding of IP networking and telecommunications infrastructure.


• Strong communication, troubleshooting, and time management skills.


• Flexibility to travel to client sites across Lagos and work under varied conditions.


• Experience with fiber optics installation and splicing.


• Familiarity with wireless networks (Wi-Fi, LTE, microwave).


• Knowledge of telecom industry standards and safety protocols.

Benefits

• Be part of an innovative and fast-growing telecoms company.


• Opportunity for career advancement and professional development.


• Competitive compensation and a collaborative work environment.