• Application Deadline: Tue, 15 Apr 2025 00:00:00 GMT
• Position: Home BroadBand Network Planning Lead



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 8 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Description

• To Provide the required and much needed Technical and Network related support to the Home Broadband Business for on-time and efficient Service delivery with seamless operation. 


• To Support with comprehensive proposals for all Enterprise services offered to customers


• To Coordinate technical requirements with the Networks team to ensure a timely response to customers on all requests and work closely with the project manager to ensure timely service delivery for all customer projects.

Responsibilities

Planning and Design:

• Lead the planning and design of all FTTX/FWA networks that is resilient, scalable and secure


• Constantly Monitor and Optimize network KPIs to meet business requirements. 


• Support Sales by ensuring the network has sufficient capacity to facilitate sales at any given time while also guaranteeing quality of service and experience. 


• Prepare all NFAs/Business cases relating to 5G, fiber deployments and all HBB network solutions


• Design and dimensioning of Network/Polygons with respect to vendor (OEM) mapping.


• To provide Pre- and Post- Sales customer support


• To support Customer integration


• Interface with HBB and Enterprise business teams to design and plan to meet the Objectives


• Provide specific coverage solutions for customers


• Coordinates installation and deployment of fiber connectivity


• Tagging and identification of all fixed assets relating to FTTX and FWA.


• Ensure provision of relevant Network planning tools for work efficiency.


• Ensure to obtain relevant government permits (eg RoW) for new design and deployments. 

Service level agreement compliance:

• High Compliance with the regulatory SLA targets /objectives 


• Develop standard SLA for managing deliverables internally with cross functional team.


• Ensures prompt resolution of Network related issues to maintain the maximum service availability. (Avoid Unnecessary Revenue deduction). 


• Lead the Compilation of all customer data that is required for ensuring high quality of service


• Monthly review of SLA performance across the region/territories  

Team Management:

• Provide clarity of purpose to team members


• Ensure effective prioritization of planning and design activities 


• Manage all partners /OEMS responsible for service and optimization of the network


• Coach, mentor and guide team members, ensuring high motivation


• and engagement


• Put in place training and development plan for members of the Team.

Qualifications

Educational Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Electrical Electronics with Computing Option or any other IT related courses


• Professional qualifications in Networking such as CCNA, CCNP or higher will be an added advantage

Relevant Experience & Functional / Technical Skills:

• 8 years of Telecoms work experience with at least 3 years of relevant experience in a planning role.


• Industry. 2 which has to be at supervisory level.


•  Relevant experience in telecom enterprise services networking environment will be preferred.


• Extensive knowledge of Microsoft office suite (Project, Word, Excel, Visio and Power Point) will be required

Other requirements:

• Delighting the customers


• Strong technical aptitude & IT savvy


• Strong communication skills


• Good interpersonal skills


• Teamwork & Collaboration with stakeholder


•  Highly Result Oriented believes in teamwork


•  Customer Centric approach


• Strong analytical skills able to draw conclusions from data, management of information and trends