The Community Manager is responsible for building, nurturing, and managing the brand’s online and offline communities.
This role involves creating engaging content, interacting with followers, moderating conversations, and ensuring a positive brand presence across platforms.
Key Responsibilities
Manage and grow online communities across platforms (e.g., WhatsApp, Instagram, LinkedIn, etc.).
Develop and implement community engagement strategies.
Monitor and respond to comments, messages, and inquiries.
Organize virtual or physical events, meetups, and webinars to engage the community.
Create and share community-driven content.
Track engagement metrics and report insights.
Collaborate with the marketing team to align campaigns with community needs.
Requirements
Minimum of B.Sc Degree / HND or equivalent qualification.
1–2 years of experience managing online communities or similar roles.
Strong communication and interpersonal skills.
Proficiency in using social media and messaging platforms.
Ability to build relationships and foster engagement.