Job Description
Job Summary:
We are seeking friendly, energetic, and customer-focused waiters/waitresses to join our team. As a key member of our front-of-house staff, you will ensure guests have an outstanding dining experience by delivering excellent service, taking accurate orders, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Greet and seat guests in a warm and professional manner
- Present menus, explain specials, and answer questions about food and beverages
- Take accurate food and drink orders and relay them to the kitchen or bar
- Serve food and beverages promptly, ensuring correct orders are delivered
- Check on guests throughout their meal to ensure satisfaction
- Handle customer complaints or issues promptly and professionally
- Process bills, accept payment, and return change or card receipts
- Maintain cleanliness and organization of dining areas, including resetting tables
- Follow all food safety and sanitation procedures
- Collaborate with kitchen and other staff to ensure smooth service flow
- Stay updated on menu changes, daily specials, and restaurant promotions