• Application Deadline:
• Position: QA and Support Intern - Abuja



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja




• Job Field ICT / Computer  , Internships / Volunteering 
  
  

Requirements

• Basic understanding of software development


• Strong analytical and problem-solving skills


• Excellent communication and teamwork abilities


• Interest in developing further technical skills.

Responsibilities

Quality Assurance:

• Conduct quality assurance tests on Field technology products


• Stress test and find gaps and potential improvements in our tools


• Assess and green-light software releases


• Assist in developing and executing test plans and test cases


• Identify, document, and track software defects


• Collaborate with the development team to ensure quality standards are met


• Contribute to the continuous improvement of team processes

Support:

• Support users by phone, email and online channels in use of Field tools and processes


• Document and track support requests and resolutions


• Support software configuration and customization efforts


• Contribute to the continuous improvement of team processes


• Analyze Support tickets to identify areas of improvement