• Application Deadline:
• Position: Product Operations Associate



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Lagos




• Job Field Product Management 
  
  

About the role:

• The Product Operations Associate is a part of the Digitization & Automation team and works closely with the in-house tech team and other business stakeholders to help Sun King design, develop, and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems. This position reports to the Product Manager.

What you would be expected to do:

• Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.


• Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.


• Rolling out of new products/features/automations and resolving stakeholder queries/issues.


• Automate business processes using tools like Zapier/Google Scripts and other automation tools.


• Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.


• Create flow charts, mock screens, and PRDs for business requirements, user requirements, functional & non-functional requirements, and system requirements following the guidance of the Product Manager.


• Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.

You might be a strong candidate if you have/are:

• 1+ years of experience in the product management domain with strong task prioritization skills.


• Good communication and project management skills.


• Decent hands-on Excel and SQL experience.


• Detail-oriented and has a deep sense of ownership with accountability.


• Ability to quickly adapt and resolve conflicts in a multi-stakeholder scenario.