Job Description
About the job
MAIN FUNCTIONS
- Manages tenant services and executes day to day operations ensuring that services are in compliance with company corporate expectations, loss prevention system, and applicable laws/regulations.
- Scope of tenant services may include mail/courier services, janitorial services, client work ticket management, office equipment services, reprographics, catering, vending, kitchen equipment services, conference/training rooms, recycling/sustainability programs.
- Daily interface/communication with all levels of business unit personnel to ensure service satisfaction, determine requirements and mobilize internal/external resources accordingly.
- Implement continuous improvement ideas to enhance service offering and cost effectiveness. May manage operations staff which could include: janitors, cafeteria workers etc.
- Position will receive support and direction.
SKILLS AND QUALIFICATIONS
- Effective interpersonal skills and customer service.
- Problem solving abilities.
- Developed knowledge of real estate and or facility management disciplines.