• Application Deadline:
• Position: Customer Care Representative / Social Media Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 3 years



• Location Lagos




• Job Field Customer Care  , Media / Advertising / Branding 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

We are seeking a dynamic and enthusiastic individual to join our team as a Customer Care Representative / Social Media Manager. This role  requires a professional who can provide exceptional customer service while effectively managing our social media presence.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and social media platforms. 


• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.


• Maintain accurate records of customer interactions and transactions.


• Collaborate with internal departments to address customer needs and provide feedback for continuous improvement.


• Develop and implement social media strategies to enhance brand awareness and engagement.


• Create, curate, and schedule engaging content across various social media platforms. 


• Monitor social media channels for customer interactions and respond appropriately.