Job Description
Job Summary
- The Cashier is responsible for handling customer transactions accurately and efficiently, maintaining financial records, reconciling cash and receipts, and providing exceptional service at the point of sale.
- This role supports the finance team with daily cash handling and ensures all transactions comply with internal controls and company policies.
Key Responsibilities
Transaction Management:
- Receive and process payments from customers (cash, POS, transfers).
- Issue receipts and maintain accurate transaction records.
- Reconcile daily cash collections with system records.
Record Keeping:
- Maintain petty cash records and submit expense claims for approvals.
- Prepare and submit daily cash summaries to the Accountant.
- Ensure timely deposit of cash/cheques to the bank, if required.
POS and ERP System Operation:
- Operate POS machines and input transactions into the ERP (e.g., Odoo, QuickBooks).
- Report and resolve any POS malfunctions or discrepancies.
Customer Interaction:
- Provide prompt and courteous service to customers.
- Answer customer queries regarding prices, payment methods, and products.
Compliance & Reporting:
- Adhere to financial policies, including cash handling and anti-fraud measures.
- Escalate any irregularities or suspected fraud to the Accountant immediately.
- Support audits and financial reviews with required documentation.
KPIs (Key Performance Indicators)
- Accuracy of daily cash reconciliation
- Timeliness of transaction recording and report submission
- Zero cash handling errors or discrepancies
- Customer service satisfaction
Qualifications & Skills
- ND/HND/B.Sc. in Accounting, Business Admin, or related field.
- Minimum of 1–2 years of cashier or clerical experience.
- Strong attention to detail and numeric accuracy.
- Familiarity with POS systems and basic accounting software.
- Good interpersonal and communication skills.
- High integrity and ability to handle confidential information.
Preferred Attributes:
- Experience in a pharmaceutical, healthcare, or retail environment.
- Proficiency in Microsoft Excel and financial recordkeeping.