Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 months ago

Additional Details

Job ID
123724
Job Views
93

Job Description






Job Summary




  • We are looking for a well organized and customer focused Lounge Manager to oversee the daily operations of our Lounge.

  • The ideal candidate will ensure top tier guest experience, manage staff, maintain high standards of service, drive business performance.



Key Responsibilities




  • Manage the daily operations of the lounge, ensuring a smooth and welcoming environment.

  • Supervise and schedule lounge staff to ensure efficient service delivery.

  • Monitor food and beverage quality, presentation and customer service.

  • Handle customer complaints and resolve issues professionally and promptly.

  • Maintain cleanliness, ambiance and compliance with health and safety standards.

  • Manage inventory, place orders, and ensure stock levels are adequate.

  • Track sales, prepare reports and support management in achieving revenue targets.



Requirements




  • Bachelor’s degree in Hospitality Management or related field.

  • 5 years experience in lounge, bar or hospitality management

  • Strong leadership, communication and people management skills,

  • Knowledge of food and beverage service, hygiene standards and customer service best practices.

  • Ability to work flexible hours, including weekends and holidays.



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