• Application Deadline:
• Position: Product Manager - Front-End Channels (Mobile / Web)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Role Summary

• The Product Manager for Front-End Channels will lead the strategy, execution, and continuous optimization of Renmoney’s Mobile and Web customer-facing platforms. 


• You will work with cross-functional squads — including engineering, design, QA, marketing, and business stakeholders — to create intuitive and delightful digital journeys that drive engagement, conversion, and revenue growth.

Key Responsibilities

• Product Strategy & Vision - Define and champion a compelling product vision for Mobile and Web channels, aligned with Renmoney’s business goals of increasing customer acquisition, retention, and transaction volume.


• UX Optimization - Lead UI/UX revamps to improve usability, accessibility, and inclusiveness, especially for non-tech-savvy users. Partner with design to ensure consistency, performance, and visual appeal.


• Execution & Delivery - Own the product backlog. Prioritize features, manage sprints, and coordinate across Engineering, QA, DevOps, and BA teams to deliver timely, high-quality updates.


• Customer-Centric Design - Use customer feedback, usability testing, and behavioral analytics to optimize onboarding, in-app navigation, and key feature adoption.


• Conversion & Engagement - Drive improvements in loan funnel conversion, savings engagement, and transaction completion. Proactively reduce drop-offs and increase session stickiness.


• Cross-functional Collaboration - Collaborate with Lending, Banking, Risk, Customer Service, and Marketing teams to ensure platform scalability, compliance, and readiness for new initiatives.


• Compliance & Regulation - Ensure all front-end features meet Nigerian fintech regulatory and data privacy standards. - Advocate for inclusive design to drive financial access.


• Release Management - Plan and coordinate beta rollouts, production deployments, and emergency hotfixes in collaboration with DevOps and QA.


• Product Analytics - Define and monitor KPIs — including activation, MAU/WAU, churn, drop-off points — using tools like Firebase, Mixpanel, and Google Analytics.

Requirements

• Bachelor’s in Computer Science, Engineering, Finance, or related field. MBA or Product certifications (e.g., Pragmatic, AIPMM) is a plus.


• 5+ years of Product Management experience in fintech or digital banking; 3+ years managing mobile/web platforms with proven outcomes in user growth and engagement.


• Technical Exposure - Understanding of REST APIs, mobile/web architecture, analytics integration, and Agile methodologies.


• Tools Proficiency - JIRA, Confluence, Figma, Miro, Productboard (or equivalent), Firebase/Mixpanel, Google Analytics. SQL is a plus.


• Soft Skills - Strong ownership mindset, analytical thinking, storytelling ability, cross-functional leadership, and stakeholder influence at C-level.

Key Performance Indicators (KPIs):

• Mobile App Conversion Rates (Loan Applications, Savings, Bill Pay)


• Weekly & Monthly Active Users (WAU, MAU)


• Onboarding Funnel Completion Rate


• Customer Retention & Churn (Mobile & Web)


• App Store Ratings and Reviews


• Page Speed, Uptime, and Hotfix Delivery Time.

Benefits

• Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.


• Ownership: Lead end-to-end product journeys with autonomy and measurable results.


• Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.


• Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.