• Application Deadline:
• Position: Provider Relations Associate (Northwest Nigeria)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Jigawa , Kaduna , Kano , Katsina , Kebbi , Sokoto , Zamfara




• Job Field Sales / Marketing / Retail / Business Development 
  
  

We are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the Northwest region of Nigeria.

• Identify, engage, and onboard healthcare providers in assigned region.


• Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.


• Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.


• Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.


• Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.


• Maintain up-to-date provider records in CRM systems.


• Provide feedback to improve provider processes and policies.

Requirements

• Minimum of 1 year in HMO operations, provider relations, sales, or customer success in healthcare.


• Candidate must be based in any of these North West states: Jigawa, Kaduna, Kano, Katsina, Kebbi, Sokoto or Zamfara.


• Familiarity with health insurance processes (tariff negotiation, claims, provider onboarding) is a must.


• Fluent in Hausa (verbal/written) to engage local providers.


• Strong negotiation, communication, and problem-solving skills.


• Proficiency in Excel (e.g., dashboards, basic functions) and CRM tools (e.g., Zoho) is a plus.


• Self-motivated, able to work independently in a remote setup.


• Willingness to travel within assigned regions as needed.