Change Management Specialist at Alfred & Victoria Associates

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
123952
Job Views
116

Job Description






Job summary




  • A Change Management Specialist facilitates smooth transitions by managing the human impact of organizational changes, including new technologies, processes, or business models. 

  • They ensure successful adoption by planning, communicating, and training, while also addressing resistance and measuring progress.



Job Responsibilities




  • Develop and implement change management strategies and plans to support the adoption and utilization of new processes, systems, and technologies.

  • Facilitating the transition to new digital channels, platforms, or products.

  • Conduct impact assessments to identify potential risks and challenges associated with change initiatives.

  • Helping the organization adapt to new financial regulations and compliance requirements.

  • Create and execute communication plans to effectively communicate changes to stakeholders and ensure a smooth transition.

  • Managing the transition to new business models, such as peer-to-peer lending or digital currency adoption.

  • Develop and implement a change management plan for the rollout of a new payment processing platform.

  • Provide guidance and coaching to leaders and teams to support them in adapting to change and overcoming resistance.

  • Design and deliver training programs for employees on the new platform's features and functionalities.

  • Collaborate with cross-functional teams to identify and address barriers to change and develop solutions to mitigate risks.

  • Monitor and evaluate the effectiveness of change initiatives, making adjustments as needed to ensure desired outcomes are achieved.

  • Develop training materials and deliver training sessions to equip employees with the necessary skills and knowledge to embrace change.

  • Foster a culture of continuous improvement and innovation by promoting change readiness and agility across the organization.



Requirements




  • Bachelor's Degree in a relevant field.

  • 5+ years of experience in change management or a related role, preferably within the industry.

  • Strong understanding of change management principles, methodologies, and best practices.

  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.

  • Proven ability to develop and execute change management plans that drive successful adoption and utilization of new initiatives.

  • Strong analytical and problem-solving skills, with the ability to identify and address barriers to change and develop appropriate solutions.

  • Ability to work collaboratively with cross-functional teams and build strong relationships.

  • Certifications in change management (e.g., Prosci, ACMP) are highly desired.



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