We are looking for a Collection Manager to oversee our organization’s financial collection department.
The major duty is to supervise staff to ensure all money owed to the company is billed and received correctly and in a timely fashion.
Job Description
Oversee the business’ collections department
Supervise collections team to ensure all loan repayments are made in a timely fashion
Be involved in interviews for new members of the collections team
Train and retrain new collections team members
Performance management and evaluation of the collections team
Ensure that all company policies regarding loans collections are adhered to by the collections team
Negotiate loan repayment plans where necessary
Minimize company’s financial losses from bad loans
Report the collection department’s progress and statistics
Present collections performance information to management or their department to highlight trends or achievements.
Handle escalated delinquent accounts
Motivate staff accordingly.
Job Specification
A Degree in a related field with minimum second class lower grade; A Master's Degree is a plus
Minimum of four years progressive work experience in a similar role, with at least one (1 year) on a managerial or supervisory level in a closely related fin-tech loan company.
Strong leadership skills
Knowledge of high volume collections, credit authorization and billing procedures and practice
Highly proficient in computer software programs such as, word processors, spreadsheet programs and database systems