Project/Product Manager at a Reputable Company - Project/Product Manager

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
124005
Job Views
28

Job Description






Location: Lekki Phase 1, Lagos



Salary: Very Attractive



Qualifications:




  • Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.

  • 2 to 3 years’ experience in a Project Management role.

  • Project Management Professional (PMP) certification and/or experience is a key advantage.



Skills/Requirements:




  • Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.

  •  Mandatory background of working in a software development environment or of liaising with Software Developers.

  • Strong Project Management experience, managing multiple projects simultaneously.

  •  In-depth knowledge of project management principles, methodologies, and tools.

  • Knowledge of working with JIRA is an added advantage.

  • Ability to identify and mitigate potential project risks.

  • Ability to manage effective project teams.

  • Excellent verbal and written communication skills.

  • Excellent time management, analytical and problem-solving skills.



Responsibilities:




  • Collaborate in managing relationships with partners and stakeholders to foster effective communication and synergy.

  • Develop and maintain a comprehensive monthly configuration and issue resolution records, ensuring accuracy and completeness.

  • Maintain a minimum issue resolution rate between 85% to 90% by the end of each month, implementing proactive measures for continuous improvement.

  • Contribute to enhancing customer engagement and retention features within products by optimizing customer touchpoints with relevant and compelling content.

  • Ensure the quality of content and notifications aligns with product management objectives, both for new and existing products.

  • Identify opportunities for system enhancements that can enhance productivity and elevate the quality of products.

  • Promptly address escalated issues involving the product team, ensuring timely resolutions.

  • Facilitate effective communication and knowledge sharing within the team, keeping members informed about product and partner updates.

  • Provide comprehensive product management and support for products, ensuring alignment with company goals and expectations.

  • Manage campaign budgets efficiently, tracking expenditures and optimizing resource allocation for maximum impact.

  • Oversee the entire product lifecycle, from conceptualization to retirement, ensuring strategic alignment and continuous improvement.



Please note: Only qualified candidates will be contacted.



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