Job Description
Job Description
- The Sales Managerwill be responsible for driving the growth of LifeBank's products and services by engaging with potential clients in hospitals, healthcare institutions, and relevant sectors.
- The Sales Agent’s primary responsibility is to identify, acquire, and build long-term relationships with customers, while also meeting individual and team sales targets.
- The ideal candidate will be a self-motivated, target-driven individual with a passion for healthcare and a strong ability to communicate LifeBank's services effectively to potential clients.
Responsibilities
Customer Acquisition & Account Management:
- Meet with potential clients to understand their needs and offer tailored LifeBank solutions that address their specific challenges in blood, oxygen, Equipment and Consumables Supply.
- Close sales by negotiating terms and conditions, ensuring mutual agreement on service delivery and pricing.
- Develop and maintain relationships with key decision-makers, ensuring customer satisfaction and retention.
Sales Targets & Performance Tracking:
- Achieve individual sales targets and contribute to team sales goals by driving revenue growth.
- Monitor and report on sales activities, including lead conversion, meetings held, and deals closed, in alignment with sales objectives.
- Utilize the CRM system to track prospects, opportunities, and sales pipeline, ensuring accurate reporting and forecasting.
Customer Health Management & Retention:
- Ensure smooth communication between clients and LifeBank’s operations team, addressing any issues or concerns regarding service delivery.
- Foster long-term relationships with clients, ensuring they receive continuous support and satisfaction with LifeBank’s services.
- Coordinate with the operations team to resolve any client issues, ensuring a high level of customer satisfaction and retention.
Requirements
- Education and Qualification: Bachelor's Degree in Business, Sales, Marketing, Healthcare Management, or a related field.
- 2 - 3 years of sales experience, preferably in healthcare, pharmaceuticals, or B2B sales (experience in selling services to hospitals or healthcare providers is a plus).
- Proven track record of achieving sales targets and building customer relationships.
Skills and Competence:
- Ability to present and sell LifeBank's products clearly and persuasively to potential clients.
- Comfortable negotiating terms and closing deals in a competitive market.
- Strong focus on meeting customer needs and providing exceptional service.
- Strong organizational skills with the ability to prioritize tasks and manage multiple accounts simultaneously.
- Comfortable using CRM software (e.g., Salesforce, Zoho), Microsoft Office Suite, and other sales tools.
- Ability to collaborate effectively with other team members and departments to achieve sales and organizational goals.
Personal Attributes:
- High levels of drive and determination, capable of working independently with minimal supervision.
- A results-oriented individual who thrives in a performance-based environment.
- Ability to adapt to changing sales environments and customer needs.
- Honest, transparent, and ethical in dealing with customers and colleagues.
- Able to handle rejection and remain motivated to achieve sales goals.