• Application Deadline:
• Position: Head, Agent Network Growth



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 - 7 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• Focuses on building, managing, and growing a network of independent agents. 


• The job involves identifying, recruiting, and managing agents, developing strategies for network expansion, and ensuring agents meet performance goals. 


• This role also includes managing agent relationships, resolving issues, and ensuring compliance

Job Objectives

• To deepen the coverage and visibility of the Agent Network


• Identify, establish, and manage required partnerships (internal and external) to promote network growth as well as product / service offerings


• Drive knowledge management across the value chain

Responsibilities

• Design and execute strategies for growing and sustaining a vibrant Agent network


• Provide oversight to team activities related to Network Development, Partnerships, Awareness and Marketing


• Engage with relevant Units such as settlement and reconciliation unit, IT partners at ensuring effective resolution of issues affecting the business


• Develop knowledge materials to facilitate training of Agents (onboarding, day to day operations, etc.) and Branch team (Agent recruitment and management)


• Develop and maintain standard operating procedure manuals for all activities related to Agent Network Development


• Collaborate with SBU Heads to define and implement tactical strategies to drive business performance


• Monitor and respond to Competitor offerings and trends


• Support Sales team (SBUs) and Regional Officers with product materials and bespoke proposals to facilitate engagement with prospective Strategic Partners


• Monitor and render periodic reports and recommendations on Agent and team performance to key stakeholders and executive management


• Collaborate with required stakeholders to conduct risk assessment reviews to identify and address operational and business risks


• Design and implement strategic marketing initiatives to drive network growth and visibility


• Design and execute product promotion campaigns for Agents


• Engage Retail Communications unit on the design / production of Agent branding collaterals and marketing merchandise


• Communication management across the Agent Network

Requirements / Qualifications / Skills

• B.Sc. Degree in any discipline


• A minimum of 5 -7 years of sales experience in agency banking


• Ability to work in a fast-paced environment


• A strong and passionate leader


• Experience in the banking industry would be an added advantage