• Application Deadline: Fri, 17 Oct 2025 00:00:00 GMT
• Position: Customer Acquisition Specialist (Telesales)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Abuja , Lagos




• Job Field Customer Care 
  
  

About the Role:

• Hempawa Consult is recruiting on behalf of a fast-growing fintech client seeking a highly motivated and results-driven Customer Acquisition Specialist (Telesales). The ideal candidate will be responsible for engaging prospective customers, articulating the value of our client’s solutions, and converting leads into loyal users.

Key Responsibilities:

• Initiate contact with potential customers via phone calls, SMS, and messaging platforms to introduce and promote fintech services.


• Clearly communicate the benefits and features of the products in relation to identified customer needs.


• Guide interested prospects through the sign-up and onboarding process with professionalism and clarity.


• Maintain consistent follow-up with leads using CRM tools to track interactions and conversions.


• Achieve and exceed weekly and monthly targets for customer acquisition and conversion rates.


• Collaborate closely with internal marketing and product teams to align outreach messaging and ensure a seamless customer journey.


• Collect and relay customer feedback to support continuous product and service improvement.

Qualifications & Skills:

• Minimum of 1–2 years’ experience in telesales, customer acquisition, or a similar role (preferably within the fintech or tech space).


• Excellent communication and persuasive selling skills.


• Ability to manage multiple leads efficiently and maintain high follow-up standards.


• Proficient in CRM software and customer engagement tools.


• Goal-oriented with a passion for customer satisfaction and results.