• Application Deadline: Tue, 26 Jul 2022 00:00:00 GMT
• Position: Distribution Team Leader


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Osun


• Job Field Procurement / Store-keeping / Supply Chain 
  

Key Purpose of This Role

• Is to drive a consistent customer service experience by ensuring superior in-trade execution of the Distribution lever while executing our competition strategy responsibly.

Key Roles and Responsibilities

• Grow profitability by exploiting delivery mode opportunities.


• Ensure DPO Delivery Pillar and Good Operating Practices are adhered to.


• Implement DPO management routines


• Operational work diagnosis (OWD) done to check compliance to all SOP's and standards


• Dedicated work area 5's inspection / audit, visual boards updated with 5's scores and gaps


• OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC


• Track Customer delivery performance (CDP) reasons & action plans developed and implemented


• Driver feedback analysis done, and feedback given to drivers


• Relevant customer service training conducted for delivery team


• Refusals tracked, analysed and action plans created and implemented


• OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC


• Transport labour productivity - GOPS completed, and action plans developed


• Delivery process standardized and SOP's implemented


• Plan vs actual km analysed, action plans developed and implemented


• Maintain open communication channels with CIC and Centralized Planning


• Track and adhere to SLA with stakeholders to leverage appropriate relationships

Own and Drive Implementation of DPO:

• Engage with the Plant regarding their DPO dream by driving DPO on the shop floor.


• Representation during milestone audits will be necessary to support the Plant’s DPO dream.

Qualifications, Experience and Skills Required

• B.Sc / B.Tech / HND in a related field


• Minimum of 2 years’ experience in logistics and supply chain function


• Good MS Office proficiency


• Assertiveness and creativity


• Good problem-solving ability


• Attention to detail


• Methodical record keeper


• Ability to work effectively in team.

Traits & Competences Required:

• Knowledge of customer service principles


• Strives for customer service excellence


• Demonstrates reliability


• Good interpersonal skills / builds good relationships


• Ability to work under pressure


• Verbal ability and communication skills


• Excellent self-management and planning skills


• Strong achievement orientation


• Ability to adapt to change effectively


• Excellent coaching capability


• Strives for continuous improvement.