Job Description
Key Responsibilities
Security Strategy & Planning:
- Develop and implement comprehensive security strategies, policies, and procedures to safeguard hotel guests, staff, and assets.
Team Leadership & Development:
- Recruit, train, supervise, and evaluate security personnel. Ensure that all security staff are well-trained in emergency response, conflict resolution, and use of security equipment.
Risk Management & Assessments:
- Conduct regular risk assessments to identify potential security threats. Develop and implement appropriate preventive measures.
Surveillance & Monitoring:
- Oversee the installation and maintenance of security equipment such as CCTV, alarm systems, and access control systems. Monitor surveillance footage and investigate suspicious activities.
Emergency Response & Crisis Management:
- Create, update, and test emergency response and evacuation plans. Lead crisis management during security incidents, ensuring timely communication and resolution.
Safety Protocols & Compliance:
- Ensure the hotel complies with local, state, and federal safety regulations. Work closely with the HR and legal departments to ensure adherence to safety and security laws.
Collaboration with Authorities:
- Liaise with local law enforcement, fire departments, and other emergency services. Assist with investigations and provide support in cases of criminal activity or emergencies on hotel premises.
Incident Reporting & Investigation:
- Investigate incidents, breaches, or security threats. Maintain detailed records of incidents and generate reports for management.
Guest and Staff Safety Education:
- Organize and lead safety drills for staff and guests. Educate staff on security policies and procedures to ensure they know how to respond in emergency situations.
Budgeting & Resource Management:
- Manage the security department budget, ensuring cost-effective use of security resources. Identify and procure necessary equipment and technology to enhance hotel security
Requirements
- Bachelor's degree in security management, law enforcement, or a related field. (Relevant experience may be considered in lieu of a degree.)
- Experience in Law Enforcement – The Nigerian Police is preferred.
- Minimum of 5-7 years of security management experience, preferably in a hospitality or hotel environment.
- Strong knowledge of security systems, surveillance equipment, and risk management.
- Excellent leadership, communication, and interpersonal skills.
- Certification in security management (e.g., Certified Protection Professional - CPP) is an advantage.
- Familiarity with local, state, and federal laws related to safety and security, including health and safety regulations, privacy laws, and hotel industry standards.