• Application Deadline:
• Position: Relationship Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 6 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

Customer Acquisition and Relationship Management:

• Identify and approach potential customers (individuals and businesses) to open deposit accounts.


• Build and maintain strong relationships with customers to encourage long-term deposits.


• Actively seek opportunities to expand the customer base and increase deposit mobilization.


• Promote deposit products (e.g, fixed deposits,Investment plan,Education Plan,Migration Funding) to existing and prospective clients.

Product Promotion and Sales:

• Effectively communicate the features and benefits of various deposit products to potential customers.


• Conduct market research to understand customer needs and tailor deposit offerings accordingly.


• Organize promotional campaigns and events to attract new customers.


• Assist customers in understanding the different types of deposit accounts and help them choose the right one for their needs.

Account Opening and Documentation:

• Guide customers through the process of opening deposit accounts and ensure all required documentation is completed accurately.


• Ensure compliance with regulatory requirements related to customer identification, documentation, and account opening.

Customer Support and Retention:

• Provide exceptional customer service by addressing inquiries, concerns, and account-related issues.


• Follow up with customers to ensure their satisfaction and encourage additional deposits or account upgrades.


• Monitor and track customer deposit patterns and identify opportunities for cross-selling or upselling.

Target Achievement:

• Meet or exceed individual and team deposit mobilization targets set by the institution.


• Track personal performance metrics and provide regular reports to management.

Market Intelligence:

• Stay informed about market trends, competitor offerings, and customer preferences.


• Provide feedback to management on customer insights and suggestions for new deposit products or improvements.

Compliance and Risk Management:

• Ensure adherence to the institution's policies, procedures, and regulatory requirements.


• Maintain confidentiality of customer information and ensure data security.

Networking and Community Engagement:

• Build relationships with local businesses, community leaders, and organizations to promote deposit products.


• Participate in community events and activities to increase visibility and promote the institution's services.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification


• 2 - 6 years work experience.