The Front of House staff ensures guests have a welcoming and enjoyable dining experience.
Responsibilities include greeting customers, managing seating, taking orders, serving food, and addressing customer needs, all while maintaining a clean and professional environment.
Responsibilities
Greet and welcome guests warmly upon arrival.
Manage reservations and seating arrangements efficiently.
Address customer inquiries, requests, and complaints professionally.
Monitor guest satisfaction and ensure a positive dining experience.
Skills / Requirements
Candidates should possess a Bachelor's Degree qualification
Proven 1-2 years of experience in restaurant or hospitality management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to handle customer complaints professionally and ensure customer satisfaction.
Strong organizational and multitasking skills in a fast-paced environment.
Knowledge of health, safety, and hygiene regulations.
Flexibility to work evenings, weekends, and holidays as needed.