• Application Deadline:
• Position: Client Engagement Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Brief

• Our client is urgently recruiting for the role of a Client Engagement Officer who will work with the organization in building and maintaining strong client relationships, ensuring customer satisfaction, and acting as a point of contact for clients' needs. 


• He/She will work to understand client needs, provide support, and advocate for client interests within the organization.

Responsibilities

• Foster positive relationships with our customers as their primary point of contact


• Help clients implement services and plan projects effectively


• Ensure that contract terms and conditions are met


• Manage invoices and bills for assigned customers


• Identify upselling and cross-selling opportunities


• Address customer issues with speed and efficiency


• Work with sales teams to generate new business


• Prepare reports on project performance.

Requirements and Skills

• B.Sc / BA in Business or similar field


• 2-3 years of Proven experience as an Engagement Officer


• Project management experience is an added advantage


• Background in sales and customer service is a plus


• Proficient in MS Office and CRM/project management software


• Strong organizational and multitasking skills


• Customer-oriented approach


• Excellent verbal and written communication abilities


• Sharp business acumen


• Problem-solving aptitude.