Job Description
Key Responsibilities
Strategy & Execution
- Develop and implement sales strategies aligned with revenue goals and brand positioning.
- Identify new business opportunities through market intelligence and competitor analysis.
- Lead cross-channel marketing efforts to drive direct bookings and increase market share.
Client Relationship Management
- Build and nurture strong relationships with key accounts, corporate clients, and travel partners.
- Represent the hotel at industry events, exhibitions, and networking functions.
- Handle high-level negotiations and close strategic partnerships that reflect our values.
Team Leadership & Collaboration
- Guide, inspire, and upskill the sales team to meet performance targets and uphold service standards.
- Work closely with operations, F&B, and front office to ensure guest expectations are exceeded.
- Support the General Manager with insights, forecasts, and performance reports.
Digital & Brand Alignment
- Oversee our online presence across the website, OTAs, and social media, ensuring it reflects our aesthetic and tone.
- Collaborate with creative teams on content that communicates presence, care, and connection.
- Design and execute campaigns, special offers, and seasonal promotions.
Revenue & Reporting
- Monitor KPIs and adjust strategies based on data-driven insights.
- Prepare and manage sales budgets, forecasts, competitor analysis, monthly sales plans, and performance reports.
- Ensure all materials and communications meet our brand standards and guidelines.
Profile & Requirements
- Proven experience in hospitality sales, preferably in a leadership role within an upscale or boutique hotel.
- Deep understanding of the Lagos market and corporate client landscape.
- Strong communication, negotiation, and relationship-building skills.
- Passion for thoughtful hospitality and a genuine commitment to guest satisfaction.
- Proficiency in sales software, CRM tools, and digital marketing platforms.
- Creative mindset with a strategic outlook.
- A leader with presence, integrity, and a collaborative spirit.