Area Sales Manager (ASM), South-South Region at Airtel

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
125047
Job Views
126

Job Description






Job Description




  • To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies



Responsibilities



To achieve recharge sales target within state/area




  • To ensure adequate availability of all recharge denominations in sub CP and retail points.

  • To ensure channel partners are making stock available and distributing to their network of sub-CPs and retailers

  • To achieve ERC, RCV and E-pin target in agreed ratios.

  • Constantly identify opportunities for driving activation and recharge sales within territory.



Achieve Share of Gross & Net Additions (SOGA & SONA)




  • Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.

  • Effective management of direct activation teams and monitoring of CP bus activation activities.

  • KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits

  • Drive KYC inactivity to nil

  • Other initiatives to increase GAD including new site launch

  • Ensure activation of Quality GADs in assigned area.

  • Develop and implement activities that will increase SONA in assigned area



Decrement




  • Implementation of customer driven activities (product launches, town storms etc) in assigned area

  • Drive voice and data business performance by implementation of revenue generating activities and initiatives in assigned territory



Channel branding and visibility




  • Ensure appropriate and effective outlet branding is carried out in line with the “look of success” within the territory.

  • Identify visibility opportunities for Airtel brand within the territory.

  • Ensure ITP increases and gives impetus to iCMS and iRMS

  • Effective management of POS stock in warehouse to avoid damage, wastage and obsolete materials.

  • Train Market Developers on POS deployment in line with “look of success”.



Distribution Infrastructure




  • Recruit appropriate number of Retailers- RSOs, SSOs, ERCOs in line with scientific distribution requirements.

  • Migrate all other retailers to become one stop shop SSOs and SSOs

  • Maintain ratio of RSO(5):SSO(1) in line with scientific distribution.

  • Maintain KYC infra ratio of 1kit:3 SSOs.

  • Identify and recruit suitable sub channel partners in territory for effective product re-distribution



BTS Management




  • Ensure constant CLS elimination.

  • Develop subscriber acquisition and other marketing initiatives to drive revenue in CLS site locations.

  • New Site Launch Plan and Distribution Preparedness.

  • Effectively drive and manage target driven initiatives and projects



Industry Awareness/Competition Intelligence




  • Effectively report competitive activities within assigned territory and implement adequate counter initiatives.

  • Track on-going initiatives in Market

  • Address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business



DIMENSIONS



Financial Dimensions 




  • SOGA/ SONA                                                   

  • Decrement 

  • Channel Satisfaction Score                       

  • Active Sub CP channels   

  • RSOs/ SSOs



Other Dimensions 



Direct reports: Market Developers 



Qualifications



Educational Qualifications  




  • Bachelor’s in Social sciences, Marketing, Business Management, Engineering or Computer Science

  • Master’s in Business Administration or Management will be an advantage

  • Project management qualification will be an advantage



Relevant Experience & &Functional / Technical Skills 




  • 3+ years of commercial/ business management experience

  • Team leadership experience

  • 1 – 2 years of relevant experience in Airtel products 

  • Computer literacy

  • Sales knowledge

  • Product/ Service development

  • Product/ Service management

  • Interpersonal skills

  • Customer orientation



Other requirements 




  • Committed to common goals and values of the organization.

  • Passion for customer satisfaction and service delivery

  • A strong work ethic with positive attitude.

  • Team Leader & Player: Independent, confident and objective

  • Attention to detail/ excellent oral and written communication skills.

  • Good presentation skills.

  • Ability to maintain confidentiality at all times

  • Result Orientation

  • Great problem-solving skills

  • Good communications skills.

  • Good interpersonal skills 

  • Customer centric

  • Sound understanding of Sales systems and Process 

  • Creative self-starter



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