Job Description
Job Summary
The Learning & Performance Management Specialist will support the design, implementation, and evaluation of strategic learning and performance initiatives across the Sunbeth Group. This role will directly contribute to strengthening employee capability, driving a high-performance culture, and supporting the execution of programs under the Sunbeth Academy.
Key Responsibilities:
Learning & Development
- Support the implementation and administration of Sunbeth Academy programmes.
- Coordinate training logistics, scheduling, and communication across SBUs.
- Track and evaluate training effectiveness using post-training assessments and feedback tools.
- Maintain a centralized training calendar and Learning Management System (LMS) records.
- Manage Training Needs Identification (TNI) documentation and ensure timely follow-up with departments.
- Liaise with training vendors, review proposals, and support content quality assurance.
Performance Management
- Support the planning and execution of the performance management cycle (goal setting, check-ins, mid-year, year-end appraisals).
- Assist in cascading KPIs from corporate scorecards to departmental and individual goals.
- Monitor the completeness of performance review submissions and escalate delays.
- Compile, analyze, and present performance data for reporting and leadership reviews.
- Participate in the design of templates, tools, and communication guides for performance management.
People Analytics & Reporting
- Prepare periodic learning and performance dashboards and insights reports.
- Extract and analyze qualitative and quantitative data from feedback, surveys, and reviews.
- Provide support for executive reporting, including quarterly reviews and board-level updates.
Key Competencies:
- Strong project coordination and time management skills.
- Detail-oriented with excellent organizational ability.
- Analytical mindset with the ability to translate data into insights.
- High emotional intelligence and stakeholder management capability.
- Passion for learning, development, and employee engagement.
- Collaborative, proactive, and adaptable in a fast-paced environment.
Requirements
- Bachelor’s degree in Human Resource Management, Industrial Psychology, Business Administration, or a related field.
- Minimum of 5 years of experience in a learning and development or performance management role.
- Experience working across multiple business units or industries is an advantage.
- Proficient in Microsoft Office Suite (especially Excel and PowerPoint); knowledge of LMS platforms is a plus.
- Excellent written and verbal communication skills.