• Application Deadline:
• Position: MFC Store Area Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Procurement / Store-keeping / Supply Chain 
  

Responsibilities

Be a part of a team where you will:

• Launch groceries retail stores in your city from scratch


• Manage, control and direct of Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals.


• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.


• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.


• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.


• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.


• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.


• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives.


• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.


• Achieve stock accuracy targets.


• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.


• Improve quality and eliminate errors, reducing business costs.


• Manage and report main KPIs on a weekly basis.


• Perform administrative duties, and additional functions, as needed and determined by management

Requirements

You have:

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment


• 3-5 years of experience in retail, managing multidisciplinary teams


• Fluency in local language and English


• Working knowledge of Six Sigma tools and Lean techniques is preferred


• An empathetic, inclusive and curious attitude


• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Your work-life opportunity

• We want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo's way.


• To reach this WOW effect you will be managing and coordinating our different retail stores within your city.


• Your goal will be to quickly adapt the operation of each retail store, co-managing the assortment and pricing and being a hero leader to your team.

Experience our Glovo Life benefits:

• Enticing equity plan (if applicable)


• Top-notch private health insurance


• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!


• Discounted gym memberships


• Flexible time off (take the time you need) and hybrid working model (own your time)


• Enhanced parental leave including nursery support!


• Online therapy and wellbeing benefit


• External learning budget

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly


• Good Vibes: Bring positivity and communicate openly


• Stay Humble: Self-aware and open to learning


• Care: Uplift people and the planet


• Glownership: Act as proud owners


• High Bar: Focus on Top Performance