HR / Operations Manager at Nelberk Language School

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
125313
Job Views
84

Job Description






Key Responsibilities



Human Resources Management




  • Develop and implement HR strategies aligned with the school’s vision and goals.

  • Lead recruitment efforts: posting job ads, screening candidates, scheduling interviews, onboarding new hires.

  • Maintain and update employee records and HR databases.

  • Manage payroll administration in collaboration with finance.

  • Draft, review, and update employment contracts, policies, and employee handbooks.

  • Ensure compliance with labor laws and internal policies.

  • Handle employee relations matters including grievances, conflict resolution, and disciplinary procedures.

  • Coordinate performance management processes: appraisals, KPIs, feedback sessions.

  • Organize staff training, professional development programs, and workshops.

  • Oversee day-to-day administrative operations of the school.

  • Manage facility needs, liaising with vendors, suppliers, and maintenance teams.

  • Maintain efficient filing systems and record-keeping for both HR and operational documents.

  • Implement operational policies, processes, and systems for continuous improvement.

  • Support class scheduling, teacher allocation, and learning resources management in collaboration with the academic team.

  • Coordinate internal and external communication related to school operations.

  • Prepare operational reports, updates, and suggestions for management.

  • Plan and oversee logistics for events, workshops, exams, and special programs.



Required Qualifications and Skills




  • Bachelor’s degree in Human Resource Management, Business Administration, or related field (Master’s degree is an advantage).

  • Minimum 3 years of proven experience in HR and operations management, preferably in an educational or service-based environment.

  • Strong knowledge of Nigerian labor laws and HR best practices.

  • Excellent organizational, leadership, and problem-solving skills.

  • Ability to handle sensitive and confidential information with professionalism.

  • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR management tools.

  • Strong interpersonal and communication skills.

  • Ability to multitask and work independently with minimal supervision.

  • Fluency in English (additional languages are an asset).



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