Quality Control Manager at Givanas Cosmetics NIg Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
125326
Job Views
104

Job Description







  • We are looking for a highly diligent individual who specializes in quality to understand customer expectation and translate them into company quality norms. The individual will play a key role in outlining quality standards and developing quality control processes. The incumbent will ensure compliance to quality norms, policies, and procedures of the company. The objective is to cultivate a culture of consistent quality with zero defect in collaboration with all stakeholders by continually developing, planning and implementing quality systems & processes and training of plant personnel.



Strategic Effectiveness




  • Develop, plan and implement quality systems to meet product safety standards in line with the required guidelines.

  • Build control systems to comply with product safety requirements including PRPs. Design and deploy audit processes (factory, market, warehouse, etc.).

  • Conducting root cause analysis for deviations. Develop and implement a corrective action plan where needed. Regularly review compliance status for all quality-related observations and lead the process of sharing views with all stakeholders for implementation/closure of the open audit points.

  • Continuously improve quality awareness and standards including sensory evaluation of raw materials, intermediates, and finished goods.

  • Closely interact with other functions including R&D, Production, and Procurement to effectively collaborate and seek their inputs on improvement/development of quality systems and processes.



Operational Effectiveness




  • Develop and train the team to improve the effectiveness of the implementation of best practices in all areas of work.

  • Identify learning needs of team members and personnel critical to products safety to enhance skills.

  • Develop and maintain a motivated team.

  • Plan and conduct training for all plant personnel on products safety and personal hygiene.

  • Classify and process consumer feedback through interaction with customers and stakeholders.

  • Advice immediate/short/long term action plan through the internal web-based systems to address customer issues promptly and maintain excellent customer satisfaction ratings.

  • Assist in the investigation of quality-related matters, including coordination with other stakeholders and vendors.

  • Review and report compliance status for identified risks.

  • Report and track all business risk related to quality non-conformances and escalations.

  • Report to all concerned stakeholders on business risk in this area.

  • Liaison with statutory, regulatory and government agencies.

  • Assist in commissioning and start-up of new projects and conduct IQ, OQ, PQ for new equipment installations.



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