Job Description
Job Summary
To lead the strategic planning and execution of learning and development initiatives, manage client relationships, and contribute to the division's growth. The Manager oversees the design, delivery, and evaluation of learning solutions, ensuring alignment with client objectives and organizational goals.
Responsibilities
- Lead the development and execution of strategic learning programs tailored to client and organizational goals.
- Serve as the primary contact for high-profile clients, offering consultative insights and fostering long-term partnerships.
- Oversee large-scale training projects, managing budgets, timelines, and quality assurance.
- Identify new business opportunities, craft proposals, and support revenue growth efforts.
- Design and implement innovative learning solutions, including digital and immersive technologies.
- Mentor team members and promote a collaborative, high-performance culture.
- Ensure compliance with legal, regulatory, and organizational standards in all engagements.
- Provide performance analytics and insights that drive continuous improvement
Requirements
- A Bachelor's degree in Business, HR, Psychology, or related field (advanced degrees and certifications like CIPM, SHRM, or instructional design preferred).
- 10+ years in Learning & Development, HR consulting, or related fields.
- Advanced expertise in learning design, delivery, and evaluation methodologies
- Exceptional client relationship management and negotiation skills
- Analytical mindset with a focus on data-driven decision-making and continuous improvement
- Proficiency in e-learning tools, instructional design platforms, and virtual training technologies
- Proven success managing complex projects and client relationships.
- Strong background in instructional design, virtual learning, and performance evaluation.
- Excellent communication, leadership, and strategic thinking skills
- Strong leadership and strategic planning abilities