Key Account Manager West Africa at Kerry Group Plc

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
125381
Job Views
89

Job Description






About The Role




  • The Senior Key Account Manager (KAM) is responsible for all the commercial relationship with assigned tier of customers, managing relationships with the customers, developing/recruiting new customers with primary focus on the Beverage and Snacks category, deliver on the company's budget and manage internal stake holders to ensure a smooth end to end delivery and experience for the customers.



Key Responsiblilites




  • Responsible for all sales efforts as Senior Key Account Manager to assigned customers.

  • Manage key customer relationships and negotiate customer agreements that deliver against base and new business margin targets.

  • Prioritization and development of strategic accounts

  • Create sustainable growth for Kerry and our customers

  • Manage and strengthen priority customers volume of business and relationship

  • Complete commercial agreements with customers in compliance with Kerry guidelines.

  • Develop and execute strategic plan to optimise the use of all Kerry technologies. Secure agreement and execute pricing plans.

  • Provide input to and ensure staff compliance with all applicable Kerry systems/processes.

  • Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales

  • Help operations team to improve overall customer satisfaction.



Qualifications And Skills




  • Bachelor’s degree in commerce or food

  • Strong technical background

  • FMCG experience preferred, having worked in the food Industry



Communication




  • Entrepreneurship

  • Communication Skills

  • Effective Presentation Skills



Leadership




  • Stand-alone decision making

  • Productivity (multitask, prioritize, work smart)



Customer service orientation




  • Negotiation skills

  • Interpersonal skills

  • Strong business acumen

  • Business savvy

  • Integrity

  • Effective and in-control under pressure

  • Relationship building

  • Drive and determination



Relationship/Personal Impact




  • Interpersonal skills

  • Influencing

  • Problem Solving/Decision Making

  • Information gathering

  • Analytical & Interpretation skills

  • Decision making & judgment

  • Problem Solving - enquiring mind, lateral thinking



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