Job Description
About The Role
- The Senior Key Account Manager (KAM) is responsible for all the commercial relationship with assigned tier of customers, managing relationships with the customers, developing/recruiting new customers with primary focus on the Beverage and Snacks category, deliver on the company's budget and manage internal stake holders to ensure a smooth end to end delivery and experience for the customers.
Key Responsiblilites
- Responsible for all sales efforts as Senior Key Account Manager to assigned customers.
- Manage key customer relationships and negotiate customer agreements that deliver against base and new business margin targets.
- Prioritization and development of strategic accounts
- Create sustainable growth for Kerry and our customers
- Manage and strengthen priority customers volume of business and relationship
- Complete commercial agreements with customers in compliance with Kerry guidelines.
- Develop and execute strategic plan to optimise the use of all Kerry technologies. Secure agreement and execute pricing plans.
- Provide input to and ensure staff compliance with all applicable Kerry systems/processes.
- Participate in the development, implementation and achievement of annual budgets. Monitor any variances and work closely with the Sales
- Help operations team to improve overall customer satisfaction.
Qualifications And Skills
- Bachelor’s degree in commerce or food
- Strong technical background
- FMCG experience preferred, having worked in the food Industry
Communication
- Entrepreneurship
- Communication Skills
- Effective Presentation Skills
Leadership
- Stand-alone decision making
- Productivity (multitask, prioritize, work smart)
Customer service orientation
- Negotiation skills
- Interpersonal skills
- Strong business acumen
- Business savvy
- Integrity
- Effective and in-control under pressure
- Relationship building
- Drive and determination
Relationship/Personal Impact
- Interpersonal skills
- Influencing
- Problem Solving/Decision Making
- Information gathering
- Analytical & Interpretation skills
- Decision making & judgment
- Problem Solving - enquiring mind, lateral thinking