Job Description
DUTIES:
- Greet guests warmly and escort them to their tables.
- Provide clear and accurate menu information and take orders.
- Serve food and beverages promptly and efficiently.
- Professionally address any guest inquiries or complaints.
- Maintain cleanliness of the assigned service areas.
- Collaborate with kitchen staff to ensure timely food service.
- Assist colleagues during busy periods.
- Actively participate in service briefings and training sessions.
- Perform any other duty as may be directed by the Supervisor.
Requirements
QUALIFICATION:
- O’ level, Trade Test certificate in Hotel and Catering Management with a minimum of two (2) years’ experience performing a similar role in a well-structured environment.
COMPETENCIES:
The ideal candidate must:
- Have a very pleasant personality.
- Have good communication skills (writing, reading and speaking).
- Be a good team player and should be able to work under pressure.
- Be willing to work beyond regular hours, including evenings, public holidays and weekends as may be needed.