Job Description
DUTIES:
- Clean and maintain guest rooms, ensuring high standards of cleanliness are met.
- Change bed linen and make beds according to established procedures.
- Replace used towels and replenish bathroom amenities.
- Restock mini-bars as needed.
- Clan public areas, such as corridors and restrooms.
- Report any maintenance issues or repairs needed.
- Address guest queries and assist with retrieving lost items.
- Pick up litter in assigned areas.
- Ensure all assigned rooms are cleaned and tidy by the end of the shift.
- Clean bathrooms thoroughly.
- Clean individual offices or workstations as assigned.
- Ensure that rooms are regularly cleaned according to established Guest House procedure.
- Maintain personal hygiene and tidiness.
- . Perform any other duty as may be directed by the Supervisor.
Requirements
QUALIFICATION:
- O’ level, Trade Test certificate in Hotel and Catering Management with a minimum of two (2) years’ experience performing a similar role in a well-structured environment.
COMPETENCIES:
The ideal candidate must:
- Have a very pleasant personality.
- Have good communication skills (writing, reading and speaking).
- Be a good team player and should be able to work under pressure.
- . Be willing to work beyond regular hours, including evenings, public holidays and weekends as may be needed.