• Application Deadline:
• Position: Senior Housekeeper



• Job Type Contract



• Qualification OND



• Experience 4 years



• Location Oyo




• City Ibadan




• Job Field Hospitality / Hotel / Restaurant 
  
  

DUTIES:

• Assign duties to housekeeping staff and inspect their work to ensure adherence to established cleaning standards.


• Investigate and resolve guest complaints regarding housekeeping service or equipment.


• Prepare daily work assignments for housekeeping staff based on occupancy and guest requests.


• Coordinate with reception regarding guest requests and room status updates.


• Inspect all rooms, public areas and back-of-house areas to ensure cleanliness at all times.


• Conduct orientation and ongoing training for housekeeping staff, covering policies, procedures and equipment use.


• Manage housekeeping supplies and inventory.


• Develop and implement work schedules for the housekeeping department, ensuring adequate staffing levels.


• Manage the lost-and-found department, processing and returning lost items to guests. 


• Maintain cleanliness, orderliness an appearance of the entire I-House.


• Ensure that rooms are cleaned and maintained according to IITA standards.


• Address and resolve guest complaints promptly and professionally.


• . Perform any other duty as may be directed by the Supervisor.

Requirements

QUALIFICATION:                     

• National Diploma certificate in Hospitality and Management or related field with four (4) years’ experience performing a similar role in a well-structured environment. Certification in Hotel and Catering is an added advantage.

COMPETENCIES:

The ideal candidate must:

• Have hotel experience.


• Have the ability to multi-task and manage time effectively in a fast-paced environment.


• Have good communication skills.


• . Be a good team player and have ability to work under pressure.