Job Description
DUTIES:
- Perform all necessary tasks to serve food and beverages efficiently and according to hotel standards.
- Maintain and upkeep all service equipment and materials, reporting any issues promptly.
- Manage stock levels in the storeroom, maintaining high standards of hygiene and minimizing waste.
- Prepare tables efficiently for meal service.
- Take customer orders accurately, serve food and beverages promptly, and process payments correctly.
- Maintain cleanliness of the restaurant before, during, and after service.
- Ensure all service preparations are completed before, during, and after service (mis-en-place and mis-en-scene).
- Promptly inform the supervisor of any operational issues or guest-related problems.
- Show an understanding of other departments’ processes.
- Maintain positive working relationships with all kitchen and steward staff.
- Ensure pleasant interactions with guests at all times.
- Maintain the highest standards of hygiene and cleanliness in the restaurant.
- Perform any other duties as may be assigned by the Supervisor.
Requirements
QUALIFICATION:
- National Diploma certificate in Hospitality and Management, Home Economics or related field with two (2) years’ experience performing similar role in a well-structured environment.
COMPETENCIES:
The ideal candidate must:
- Have a very pleasant personality.
- Have good communication skills (writing, reading, and speaking).
- Be a good team player and have the ability to work under pressure.
- Work beyond regular hours, including evenings, public holidays, and weekends as needed to meet business demands.