Job Description
JOB OUTLINE:
REPAIR OPTIONS
- Responsible for efficient planning and controlling the operations connected with the Rental Supervisor Workshops & Repair Options section. Effectively manage teams of technicians on scheduled maintenance jobs that may be field and/or site based. Ensure procedures are followed and customer expectations are met in all sectors using Caterpillar products.
MAIN DUTIES AND RESPONSIBILITIES:
- Proactively & efficiently plan and control all contract jobs to ensure prompt execution without financial loss to the business.
- Manage teams of engineers to ensure correct maintenance regimes are adhered to, comprehensive inspections are followed and detailed reports are submitted.
- Supervise Rental Fleet overhaul (gas and Diesel) both in Workshops & Field while Monitoring the run hours.
- Manage Parts required for overhaul and ensure core is returned afterwards.
- Liaise with sales and marketing to ensure MANCRM is kept to date and all reworks are performed as required.
- Ensure graduate trainee daily &monthly appraisal forms are completed as required by the training department.
- Expected to visit customers to follow up on contract opportunities and dealing with customer complaints.
- Ensure contract engineers comply with company safety policies and regulations are implemented and maintained.
- Ensure contract engineers take care of company assets and that they are effectively controlled and maintained.
- Carry out technical support functions as may be required in the interest of the business.
- Provide cover for other management & supervisory roles during leave, training, and absences.
- To comply with HSE policies and standard of Mantrac Nigeria Limited.
PERSON SPECIFICATION:
- B.SC/B.ENG or HND in Electrical/Electronic Engineering (plus training in Marketing and Sales Management) with at least five (5) years relevant experience