The I.T. Officer will be responsible for managing both physical and virtual IT infrastructure, providing end-user support, and executing system upgrades, security protocols, and digital design projects.
This role supports all IT-related operations across web platforms, internal systems, hardware/software management, and technological innovation—driving seamless digital performance across the organization.
Key Responsibilities
Administer and maintainweb infrastructure (WordPress)and internal IT systems, includingemails, networks, and hardware.
Executesystem upgrades, perform scheduled maintenance, and resolve hardware/software issues.
Provide internal support forIT tools, account setups, and user training, while ensuring data security.
Diagnose and reportsystem inefficiencies, vulnerabilities, or threats, proposing swift and effective solutions.
Manage and update company websites and ensure timely renewals of digital subscriptions and licenses.
Support theIT aspects of tender submissionsand business development documentation.
Requirements
Bachelor’s Degree in Computer Science, Information Technology, or a related field.
1–2 years of professional experience in IT support or infrastructure management.
Proficiency inCanva, WordPress, networking, system configuration, and diagnostics.
Strong knowledge ofhardware, software, internet/telephony support, and cybersecurity basics.
Ability to work independently and collaboratively across departments.
Strong documentation, reporting, and communication skills.