Customer Support Officer at Prestigious Consulting Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
125676
Job Views
127

Job Description






Job Summary




  • The Customer Support Officer is responsible for coordinating daily activities and operations within the pharmacy and nursing school, providing exceptional customer service, and handling customer inquiries and complaints.



Key Responsibilities




  • Manage customer inquiries and complaints in a professional and timely manner.

  • Coordinate daily activities and operations within the pharmacy and nursing school.

  • Serve as the first point of contact for customers, providing information and support.

  • Ensure seamless customer experience, resolving issues promptly.

  • Collaborate with teams to improve customer satisfaction.



Requirements




  • Excellent communication and interpersonal skills.

  • Customer service experience.

  • Ability to work under pressure.

  • Strong problem-solving skills.

  • Familiarity with healthcare operations (an advantage).



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