• Application Deadline:
• Position: Customer Service Personnel



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.


• Resolve product or service issues by clarifying complaints and determining the best solutions.


• Maintain a positive, empathetic, and professional attitude toward customers at all times.


• Process orders, forms, applications, and requests accurately.


• Follow up with customers to ensure issues are resolved to their satisfaction.


• Document customer interactions, transactions, comments, and complaints in company systems.


• Collaborate with other departments to resolve complex issues and improve customer experience.


• Stay informed about product details, company policies, and procedures to provide accurate information.

Responsibilities

• 
  

  Must be residing within the axis of ago palace.