Job Description
Key Responsibilities
- Oversee the day-to-day activities of the warehouse including receiving, storage, picking, packing, and dispatch.
- Ensure timely and accurate order fulfillment in line with customer requirements and service-level agreements (SLAs).
- Maintain accurate inventory records and implement stock control systems to minimize losses and discrepancies.
- Conduct regular cycle counts, stock takes, and audits to ensure data integrity.
- Lead, train, and supervise warehouse staff to ensure productivity and adherence to operational standards.
- Develop and enforce standard operating procedures (SOPs) and promote a culture of accountability and performance.
- Enforce warehouse safety policies and ensure compliance with regulatory and hygiene standards, especially for consumable goods.
- Maintain a clean, organized, and safe working environment.
- Identify inefficiencies in warehouse processes and implement continuous improvement initiatives.
- Leverage warehouse management systems (WMS) and technology to optimize layout, workflow, and inventory tracking.
- Generate regular reports on stock levels, order accuracy, staff performance, and operational KPIs.
- Coordinate with procurement, logistics, and sales teams to ensure smooth supply chain operations.
Qualifications & Experience
- Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 5+ years of warehouse management experience, preferably in FMCG, food, or consumable product distribution.
- Strong knowledge of WMS systems, barcode scanning, and inventory control practices.
- Excellent leadership, problem-solving, and organizational skills.
- Familiarity with health and safety regulations related to warehousing and consumable goods handling.