Job Description
Summary of Responsibilities
- Drive sales growth by implementing effective marketing strategies and promotional activities.
- Build and maintain a strong customer base through targeted outreach and community engagement.
- Ensure the supermarket’s product displays, layout, and overall environment meet industry standards to enhance the customer shopping experience.
- Enforce strict compliance with hygiene, safety, and regulatory standards across all departments.
- Lead and motivate staff to deliver excellent customer service, ensuring customer satisfaction and retention.
- Oversee daily reconciliation of all sales transactions (cash, POS, transfers) to verify accuracy and detect discrepancies.
- Manage inventory levels, ensuring timely restocking to prevent stock-outs and avoid overstocking.
- Supervise all operational activities, including staffing, procurement, merchandising, and store maintenance.
- Monitor sales trends and customer preferences to make informed decisions on stock and promotional offerings.
Academic Qualifications and Skills
- HND / B.Sc. in Social Sciences, Business Administration, or a related field.
- Minimum of 5 years of experience in retail management or a similar supervisory role.
- Strong business acumen and the ability to analyse and forecast sales trends.
- Excellent organizational, leadership, and team management skills.
- Ability to multitask and work independently with minimal supervision.
- High attention to detail and a professional, customer-focused attitude.
- Proficiency in Microsoft Office and retail management software.