Job Description
QUALIFICATION:
EXPERIENCE:
- 8 10 years’ relevant work experience.
MAJOR DUTIES/RESPONSIBILITIES
- Ensure best practices are adhered to in quality of care administered to enrolees following standard treatment guidelines and protocols.
- Coordinate Claims processors work process.
- Authorize/vet NHIA and PHIS claims according to agreed tariff, Health guidelines and protocols.
- Engage in provider forum.
- Conduct providers’ satisfaction survey biannually.
- Provide quality assurance support in re-accreditation/accreditation of providers
- Visit of enrollee with serious medical condition to confirm quality of care.
- Provide support for the development of benefit packages
- Track and manage fraudulent codes.
- Participate in medical outreach, wellness and health seminar for clients.
- Collaborate with other departments.
- Medical verification of bills to ensure adequate treatment.
- Monitor mode and manner of medical care rendered by providers.
- Participate in reconciliation of payments with providers
- Train and develop in-house medical operation capacities with current best practice.
- Checking enrollee status and approval.
REQUIRED SKILLS
- Proficient in Microsoft suit
- Knowledge of Health Insurance Industry & Regulatory practices.
- Excellent communication skills
- Problem solving skills
- Strong ethical values
- Presentation Skills
- Emotional Intelligence